Shoal Creek Frequently Asked Questions

What are the boundaries of the Shoal Creek HOA?
The Shoal Creek HOA is comprised of Shoal Creek Phases I through Phase V. It does not include Phase VI, also known as Shoal Creek Villas, which has a northeastern border of Spring Creek Parkway and Midway Road. Streets within Shoal Creek HOA include:
 
Boundary Creek Circle Greyhawk Circle Overlook Court Shoal Forest Court Vista Trail
Briar Ridge Lane 6600-6649 Hidden Creek Court Riverhill Drive Shoal Forest Drive Whispering Woods Court
Canyon Oaks Circle Indian Trail Riverside Drive Stone Canyon Drive Wood Hollow Court
Eagle Point Court Lake Forest Drive Rockbluff Circle Trail Bluff Drive Woodland Creek Drive
Fox Chase Lane Meadowlands Drive Shady Creek Circle Twin Oaks Drive Woodland Hills Lane
 
A map of the Shoal Creek HOA can be viewed here.
 
What procedures do I need to follow when selling my home?
Contact CMA's closing department at https://www.cmamanagement.com/uploaddocs/cma/website//resale_request.asp to obtain a copy of your governing documents and a resale certificate. Your governing documents include the Articles of Incorporation, Bylaws, and Declaration of Covenants, Conditions & Restrictions.
 
What is the procedure when adding any exterior improvement?
You must submit an Architectural Submission Form to the Architectural Control Committee before any work can commence. You can obtain this form on line on the main page at http://www.shoalcreekhoa.com. You will need to print yourself a hard copy & follow the instructions. If there are blueprints involved, the Committee will need two sets. One set is retained in your homeowner file and the other returned to you with an approval or denial letter.
 
What are the contact numbers for various City of Plano services?
Poison Info Center 800-222-1222   Garbage, Recycling Collection 972-964-4150   Sidewalk and Street Repair 972-769-4140
Alarm Permitting 972-941-2426   Health Department 972-941-7143   SPCA 972-562-7387
Animal Control 972-769-4360   Police - non-emergency 972-424-5678   Street Lights (Oncor) 888-313-4747
Curb Repair 972-769-4140   Post Office - 3905 Hedgecoxe 972-377-3166   Voter Registration - Collin County 972-633-3200
Drivers License / Testing 972-867-4221   Property Standards 972-941-7124   Voter Registration - Denton County 940-349-3201
 
How can I get involved in Neighborhood Committees?
You can contact the Board of Directors (HOAboard@shoalcreekhoa.com) or fill out the form at www.shoalcreekhoa.com/volunteers.htm.
 
Who do I call when I see a common area sprinkler head broken?
Call CMA Management at 972-943-2828. For after hours, please call their emergency number at 972-824-5159.
 
How do I report a street light that is out?
Please go to http://www.oncor.com/EN/Pages/Report-Streetlight-Issues.aspx to file your report.
 
What about general public works improvements?
Consolidate requests through the HOA (HOAboard@shoalcreekhoa.com) for a speedier resolution. This includes repairs for sidewalks, aprons, streets and curbs, and street lights.
 
Who do I call for excessive dog barking or unleashed animals?
Animal Control at 972-769-4360.
 
How are my assessments being used?
Yearly budgets are determined by the following categories: Management Fees which include Operational, Financial and Communication Services, Professional Fees, Postage, Printing & Stationary, Yearly Audit, Legal Services, Welcome Packets, Insurance, Taxes, Website and Internet Services, Storage of Association Property, Faxes, Copies, Scanned Documents, Community Activities, Meetings, Directory, Newsletter, Landscape Services, Water, Electric, Monument Lighting, Holiday Decorations, Irrigation Repairs, Lake Maintenance including chemicals, Fountain Repairs, Monies allocated into Reserves.

Copyright 2005 Shoal Creek Homeowners Association
Last modified: 03/03/15